Delivery Options
We offer same-day delivery* options from our branch locations within their metro area. Sydney, Melbourne, Brisbane, Perth.
For all other cities and regional locations nationwide, Protecta Group uses a network of freight providers to help achieve a reliable delivery experience for our customers.
Available shipping options are listed for each product and can be viewed by clicking on the icon after “shipping options”.
Returns
If you need to return any items, please contact our customer service team on [email protected] or by calling 1300 88 1232.
Please refer to the full purchase Terms and Conditions for more information.
*We will contact you if you select the "Price on Application" delivery option including Special Timed / Regional / Oversized deliveries.
Please advise special instructions or delivery requirements including:
- Site forklift unload
- Site crane unload
- Driver hand unload
- Hiab unload
- Stairs (please specify)
- Vehicle access restrictions (please specify height/length)
Please note that special delivery instructions may affect your final order price and a team member will contact you first to confirm details.